Exness Privacy Policy

Exness is a leading multi-asset online broker providing trading services in forex, cryptocurrencies, indices, metals, energies, and stocks. As a trusted financial services provider serving clients worldwide, Exness is fully committed to protecting user privacy and implementing robust data protection practices.

This comprehensive third-party privacy policy review provides complete transparency into Exness's data collection, usage, sharing, security, compliance, address, contact information, and overall commitment to safeguarding client information. It will enable potential users to make fully informed decisions when considering Exness’s services.

Data Collection and Usage

Exness collects certain personal user data to deliver customized trading services, enhance experience, and meet legal obligations. Information gathered during account creation includes:

  • Personal identification details such as full legal name, contact information, physical address, and proof of identity/address documents. This is required for identity verification.

  • Financial details including bank accounts, payment cards, and transaction information. This facilitates efficient deposits, withdrawals, and account funding.

  • Information about trading experience, investment objectives, and risk tolerance. This assists in providing tailored trading services suiting client profiles.

  • Copies of identity documents like national IDs, passports, and address proofs. These are needed for regulatory compliance and due diligence.

Exness limits collection to only essential data required for delivering services legally and securely. The company is transparent regarding the information gathered and how it will be utilized to benefit clients.

Additionally, Exness may collect supplementary personal data through optional surveys, communications, and use of their website. Participation in surveys and providing extra information is entirely voluntary. Cookies may be used on the website strictly for enhancing user experience.

Exness maintains an ethical approach to the use of collected personal data, ensuring it is used solely for core operational functions. This includes creating and administering accounts, verifying identities, and conducting risk analyses. The company also focuses on processing trading transactions, deposits, and withdrawals in a seamless manner, providing effective customer support, and addressing account-related queries.

Additionally, Exness engages in communication with clients regarding product updates, educational materials, and promotions, always ensuring client consent is obtained. The improvement of platform tools for an enhanced trading experience is also a key area where data is utilized.

Furthermore, meeting legal, regulatory, and compliance requirements is a significant aspect of data usage at Exness. Tailoring services to align with clients’ profiles and specific needs is another critical way the company uses personal data.

In essence, Exness’s commitment to data privacy is reflected in its practice of collecting only essential client information, through transparent means, and for purposes that add legitimate value to its services.

Disclosure to External Parties

Exness does not share client personal data with any unauthorized external parties without explicit user consent except in certain legitimate scenarios as outlined below:

  • Affiliates and Introducing Brokers: Client information may be disclosed to authorized affiliate partners involved in administering promotional programs and client referrals, under contractual confidentiality obligations.

  • Financial Regulators: Personal data may be disclosed to regulatory authorities as required by applicable financial laws and regulations.

  • Auditors: Authorized third-party auditors may access client data for routine assessments of Exness’ systems, controls, and compliance with regulations.

  • Law Enforcement: Exness may provide client information upon valid legal requests from law enforcement agencies and authorized investigations.

  • Corporate Transactions: In the event of mergers, acquisitions, or divestitures, client data may be shared as required for transition, subject to stringent due diligence.

  • Service Providers: Select external vendors supporting services like AML screening, identity verification, and technological support may access limited client details under tight contracts and on need-to-know basis.

Exness minimizes external sharing of user data and discloses only minimal personal information that is permitted or required by law on a need-to-know basis.

Data Protection and Security

Exness utilizes stringent physical, technical, and operational safeguards to protect client personal data. Key security controls include:

  • Encryption of data in transit and at rest to prevent unauthorized access.

  • Secure data centers with multi-layered access controls, constant surveillance, and redundancy mechanisms.

  • Regular external penetration tests, vulnerability scans, and cybersecurity audits.

  • Automated monitoring systems to detect data breaches and respond swiftly.

  • Access controls to grant data access only to authorized personnel, limited by necessity and function.

  • Comprehensive data protection training and awareness programs for all employees.

  • Defined information security policies for data handling aligned to global best practices.

  • Routine internal audits to verify data protection controls across services.

Additionally, Exness conducts rigorous vendor due diligence and security reviews before engaging external partners to access client information.

By making data protection integral to technology, operations, and culture, Exness ensures personal user data is secured to the highest standards at all times.

Privacy Regulation Compliance

Exness continually monitors and integrates global data protection laws and privacy regulations into its practices including:

  • Appointing Data Protection Officers and privacy team members.

  • Conducting in-depth Data Protection Impact Assessments.

  • Maintaining comprehensive personal data inventories and records of processing activities.

  • Entering EU Standard Contractual Clauses and Binding Corporate Rules for GDPR compliance.

  • Providing clients their data access, rectification, restriction, erasure, and data portability rights.

  • Displaying detailed privacy notices across its platforms for transparency.

  • Evaluating jurisidiction-specific requirements and tailoring practices accordingly.

With robust privacy compliance programs, Exness ensures adherence to evolving global, regional, and local privacy laws.

Address and Contact Information

Exness is headquartered at the following address:

Exness Group Kensington Gardens, No. U1317, Lot 7616, Jalan Jumidar Buyong, 87000 Labuan FT, Malaysia

Clients can contact the Exness Data Protection Officer and privacy team at:

Email: [email protected]

Address: Data Protection Officer, Exness Group, Kensington Gardens, No. U1317, Lot 7616, Jalan Jumidar Buyong, 87000 Labuan FT, Malaysia

By providing multiple channels to address privacy concerns directly, Exness makes it easy for clients to reach out with any data protection queries or requests.


This comprehensive independent review highlights Exness’s commitment to protecting client privacy holistically. Exness adopts ethical data collection practices, ensures the security of user information through stringent safeguards, minimizes external sharing, and complies with applicable privacy laws worldwide.

Potential clients can confidently avail Exness’s trading services knowing their personal data will be handled with utmost care, integrity, confidentiality, and regulatory compliance. Exness is dedicated to continually strengthening privacy protection for all its clientele across the globe.